Privacy Policy

Autodext Privacy Policy

Introduction

Welcome to Autodext! We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

  1. Personal Information: When you interact with our website or request our services, we may collect personal information such as your name, contact details, vehicle details, and payment information.
  2. Usage Data: We automatically collect information about your interactions with our website, including IP addresses, browser type, device information, and pages visited.

How We Use Your Information

  1. Service Delivery: We use your personal information to provide vehicle repair services, process payments, and communicate with you regarding appointments and updates.
  2. Improvement and Analytics: We analyze usage data to improve our website, enhance user experience, and optimize our services.
  3. Marketing and Communication: With your consent, we may send promotional emails, newsletters, or service-related announcements.

Data Security

  1. Protection Measures: We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
  2. Third-Party Services: We may use third-party tools (e.g., payment gateways) to process transactions. These services have their own privacy policies, and we encourage you to review them.

Cookies and Tracking Technologies

  1. Cookies: Our website uses cookies to enhance user experience, track usage patterns, and improve our services. You can manage cookie preferences through your browser settings.
  2. Analytics: We use analytics tools (e.g., Google Analytics) to collect information about website traffic and user behavior. This data is anonymized and aggregated.

Your Rights

  1. Access and Correction: You have the right to access, correct, or delete your personal information. Contact us if you need assistance.
  2. Opt-Out: You can opt out of receiving marketing communications by following the instructions in our emails.

Changes to this Policy

We may update this privacy policy periodically. Any changes will be posted on our website.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at info@autodext.co.za.